Re-start Time Clock MTS and you should see your old data. Close down Time Clock MTS and copy the timeclock.mdb file from the old PC to the new PC into the folder c:\Program Data\Time Clock MTS\Database.If your old Time Clock MTS installation was using SQL Server or MySQL as a backend database go to step 6. If your old Time Clock MTS database was on your network then go to step 5. If your old Time Clock MTS database location was on your old computer in the default location then go to step 4.Contact us for upgrade pricing information. If your registration keys do not work then you’ll need to purchase an upgrade to the latest version. Note that if you may find that your registration keys will not work with the software on our website because we change the way keys are generated from time to time. Run Time Clock MTS on the new computer and register it with your registration keys using the Help->Registration Details screen.Install Time Clock MTS on the new computer using the installation files.Once you’ve gathered all that information here’s the steps you need to go through to move Time Clock MTS to a new computer. This can be downloaded from our website or you may have made a copy of the installation file when you purchased the software. You’ll need a copy of the Time Clock MTS installation file.This was emailed to you when you purchased Time Clock MTS or can be retrieved using our Registration Key Recovery page. You’ll need your Time Clock MTS registration key.If you are using the Network PLUS Edition with SQL Server or MySQL as a backend database then note down the database connection details on the System Options screen.You may have moved the database to your network in which case you will need to locate the file using the System Options screen.In either case you’ll need to Show Hidden Files and Folders to see the folder where your database is. If your old computer is running Windows XP then the file is here: C:\Documents and Settings\All Users\Application Data\Time Clock MTS\Database\timeclock.mdb. By default this is on the same computer that Time Clock MTS and is here: C:\Program Data\Time Clock MTS\Database\timeclock.mdb. Determine where your employee time clock database is.There’s some information you need to collect before you undertake this process. This might be because a computer is being upgraded or perhaps because a computer has failed (or even been stolen). Probably one of the most common questions I get asked is how to relocate Time Clock MTS to a new computer. Could not get it to work on the new one without starting all over again and losing data.How to Move Time Clock MTS to a New Computer It has been almost a week now, and still not response.Įasy enough to use until you need to switch data to a new computer. So I called again, and again had to leave a voicemail. After a couple of days he responded with, "Call us at (800) xxx-xxxx between 8 am and 5 pm Pacific M-F. No response for several days, so I emailed. I called the "support" line and had to leave a voicemail (as always). I was able to get some of the files off the old computer, but when I opened the application on the new computer, it was as if I was starting new - no data whatsoever. I called for help he rudely told me that I did not read the email. Comments: Customer support was great when I decided to purchase the paid version, but when I needed to switch it to a new computer, the representative sent me an ambiguous email with instructions that only showed a small portion of what I needed to know to get the files transferred.
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